Licensed Optical Manager - DePiero Farm
Company: Warby Parker
Location: Montvale
Posted on: July 31, 2022
Job Description:
New Store Opening Fall 2022Job Status: Full-TimeWarby Parker is
on the lookout for a highly skilled Optical Manager to join our
growing in-house Optical team. In this role, you'll use your
professional skill set and product expertise to create incredible
experiences for customers. Whether you're helping longtime Warby
Parker fans or first-time wearers, you'll leave them excited and
confident about our glasses. (Our frames are really special, after
all. Take a peek at how they're made.) Acting as both a coach and
team player, you'll lead your store's Opticians and jump in to
consult customers as needed. Our ideal candidate is a lifelong
learner who's able to embrace challenges, foster an encouraging
work environment, and help Warby Parker grow. Sound like the job
for you? Read on!What You'll DoOptical duties
- Work directly with customers to help meet all of their eyewear
needs
- Take and record measurements, adjust and fit eyewear, and
execute these details with flawless accuracy
- Check that our finished eyewear meets our optical standards, as
well as customer requirements and requests
- Use your expertise to explain prescription terminology and
product offerings to customersLeadership Responsibilities
- Report to the Store Leader, working together to anticipate
staffing needs and oversee Optician Apprentice Program
participants
- Manage a team of Opticians by giving and receiving feedback,
holding ongoing development conversations, and leading by example
on the floor
- Uphold exceptional service standards when working with
customers and implement retail experience programs that increase
their loyalty and engagement
- Stay up to date with HR policies and procedures to promote a
productive, safe culture in the store and leverage company
resources to increase employees' engagement and job
satisfaction
- Support general store systems, inventory databases, and
business operationsWho You Are
- A licensed dispensing optician in states that require a license
(or an ABO-certified optician in non-licensing states) who's been
in a management position for 2+ years
- A strong leader and mentor who exhibits model behavior, drives
optical metrics, and adheres to strict optical standards
- Able to operate with a high sense of professionalism and
open-mindedness when making decisions on behalf of the team
- Passionate about the eyewear and retail industries
- A clear and effective communicator-you can break down technical
terms for customers to easily understand
- Dedicated to going above-and-beyond to make customers (and your
teammates!) happy
- Detail-oriented, organized, and capable of prioritizing tasks
and responsibilities for yourself and your team in a fast-paced,
ever-changing work environment
- Someone who takes your work very seriously, but not
yourself
- Not on the Office of Inspector General's List of Excluded
Individuals/Entities (LEIE)Some benefits of working at Warby Parker
for Full-Time Employees:
- Health, vision, and dental insurance
- Life and AD&D Insurance
- Flexible vacation policy
- Paid Holidays
- Retirement savings plan with a company match
- Parental leave (non-birthing parents included)
- Short-term disability
- Employee Assistance Program (EAP)
- Bereavement Support
- Optical Education Reimbursement
- Free eyewear
- And more (just ask!)About UsWarby Parker was founded with a
mission: to inspire and impact the world with vision, purpose, and
style.We're constantly asking ourselves how we can do more and make
a greater impact-and that starts by reimagining everything that a
company and industry can be. We want to demonstrate that a business
can scale, be profitable, and do good in the world-without charging
a premium for it. And we've learned that it takes creativity,
empathy, and innovation to achieve that goal.Since the day we
launched in 2010, we've pioneered ideas, designed products, and
developed technologies that help people see. We offer everything
our customers need for happier eyes at a price that leaves them
with money in their pockets, from designer-quality glasses and
contacts to eye exams and vision tests.Ultimately, we believe in
vision for all, which is why for every pair of glasses or
sunglasses we sell, a pair of glasses is distributed to someone in
need through our Buy a Pair, Give a Pair program. Over eight
million pairs of glasses have been distributed in over 50
countries; that means eight million people now have the glasses
they need to learn, work, and achieve better economic outcomes.At
Warby Parker, you can look forward to company outings and events,
volunteering and learning opportunities, and just great company
filled with curious, kind folks. Dreaming up and sharing ideas
aren't responsibilities reserved for certain teams or leaders; the
challenge (a really fun one) of innovation is on all of our
shoulders. Teammates can also connect around common interests,
backgrounds, and identities, no matter their home base, through our
various employee resource groups. (We're happy to say that the
Human Rights Campaign has named us a Best Place to Work for LGBTQ+
employees!) That sense of community and belonging keeps us excited
to walk through the door every day, wherever that door may be.We're
driven to continue building a workplace, based on inclusive
behaviors and equitable systems, where all employees can bring
their authentic selves, feel engaged, and share their perspectives
as a valued member of Team Warby. Transparency is what we're all
about, and our annual Impact Report and Racial Equity Strategy lay
out how we're sticking to these values.
Keywords: Warby Parker, Tenafly , Licensed Optical Manager - DePiero Farm, Executive , Montvale, New Jersey
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