Shift Supervisor Management Trainee
Company: CVS Health
Posted on: August 2, 2022
The Shift Supervisor Trainee role is an entry-level, short-term
role that prepares an employee to perform a higher-level
supervisory role, such as Operations Supervisor or Shift
Supervisor. The Shift Supervisor Trainee performs work as directed
in order to prepare for future supervisory responsibilities,
completes basic operations and management skills training, and also
learns about key aspects of the business (e.g., building customer
loyalty through exceptional service) and CVS/pharmacy culture.
Upon successful completion of the training program, Shift
Supervisor Trainees are eligible to be considered for promotion to
open Operations Supervisor or Shift Supervisor positions. These key
leadership roles support the CVS Store Management team in driving
store execution and performance while building consumer loyalty to
CVS/pharmacy through a focus on excellent customer service. When
there is no manager onsite, the Operations Supervisor or Shift
Supervisor leads the store staff, ensures that store operations run
smoothly, and is responsible for ensuring the completion of all
opening and closing procedures.
* Work effectively with store management and store crews
* Supervise the store's crew through assigning, directing and
following up of all activities
* Effectively communicate information both to and from store
management and crews
2. Customer Service
* Assist customers with their questions, problems and
* Promote CVS customer service culture. (Greet, offer help, and
* Handle all customer relations issues in accordance with company
policy and promote a positive shopping experience for all CVS
* Maintain customer/patient confidentiality
Deductive reasoning ability, analytical skills and computer skills.
Advanced communication skills. Ability to work a flexible schedule,
including some early morning, overnight and weekend shifts, to work
overtime as needed.
Experience in retail
High school diploma or equivalent required
At CVS Health, we are joined in a common purpose: helping people on
their path to better health. We are working to transform health
care through innovations that make quality care more accessible,
easier to use, less expensive and patient-focused. Working together
and organizing around the individual, we are pioneering a new
approach to total health that puts people at the heart.
We strive to promote and sustain a culture of diversity, inclusion
and belonging every day. CVS Health is an equal opportunity and
affirmative action employer. We do not discriminate in recruiting,
hiring or promotion based on race, ethnicity, sex/gender, sexual
orientation, gender identity or expression, age, disability or
protected veteran status or on any other basis or characteristic
prohibited by applicable federal, state, or local law. We proudly
support and encourage people with military experience (active,
veterans, reservists and National Guard) as well as military
spouses to apply for CVS Health job opportunities.
Keywords: CVS Health, Tenafly , Shift Supervisor Management Trainee, Executive , Montvale, New Jersey
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