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Director of Warehousing

Company: SwagUp
Location: Harrington Park
Posted on: March 19, 2023

Job Description:

Director of Warehousing
Swag...everyone loves to receive it

Whether it be welcoming new hires into their dream job, thanking customers for their loyalty, celebrating a community milestone, or engaging event attendees, when done right, swag is the glue that bonds brands together with the people that matter to them. But no one enjoys putting this stuff together...

The $30 Billion branded swag supply chain is a complete mess, filled with too many products, too many intermediaries, too little quality control, and not enough technology.

SwagUp is disrupting the industry by streamlining the end to end supply chain and making it available through a single platform utilizing powerful APIs and interfaces (e.g. dashboard). As the fastest growing swag company, we have made great strides towards our mission of eliminating the friction in the swag creation and distribution process. BUT we ve just begun to scratch the surface

And that s where YOU come in


Are you looking for a company that will utilize your diverse supply chain and logistics operations skill set? Perfect, then this is just the right place for you! We re looking for a highly motivated Operations Manager to join our growing team.

At SwagUp we are seeking individuals as Director of Warehousing in the area of Supply Chain Operations under the guidance of the executive leadership. This candidate must have a curious mindset to solve business problems and tackle key challenges immediately. In this role, you will lead, develop, and grow a high performing warehouse and 3PL operation into a force to be reckoned with. You will be tasked with auditing our current needs and identifying fresh innovative ways to prepare us for hyper-growth. This is an incredibly hands-on role where you will wear many hats to keep the swag supply chain running smoothly!


  • Work closely with all supply chain operation teams, finance team, sales teams under the guidance of the executive leadership.
  • Identify internal process issues to improve service and cost reduction
  • Optimize warehouse and distribution processes
  • Ensure product supply meets customer demand through management of inventory processesOwns order exceptions and ensures timely delivery for urgent customer requests
  • In-Charge with building and sustaining a positive culture of safety, engagement and efficiency
  • Oversees inventory control, order management, packing, QA, picking and pre-pack operations
  • Collaborates with sales and PO departments to ensure availability of merchandise and establishes desired inventory threshold to meet demand
  • Ensure that all inventory is maintained and accurately reported throughout the network
  • Partner with side leaders to forecast labor needs and schedule shifts coverage to meet demand
  • Apply 5S/Process Excellence/Lean Methodology to increase effectiveness
  • Develop cost to serve database for each warehouse and 3PL
  • Provide project management support for on-boarding additional SwagUp warehouses and/or new 3PL partners
  • Create and maintain SOPs
  • Create RFI, RFP and RFQ s
  • Perform ROI, P&L, & operational analysis
  • Assist with the development of new processes while providing insight and feedback to help move the company forward.
  • Work cross functionally with other departments in order to assist with achieving company goals.
  • Be a People Leader
  • Bring a teacher mentality to our team, and look to push our team into the right direction.
    • Bachelor's degree or master s degree in Supply Chain Management, warehousing, fulfillment, economics, business administration, project management, or a similar field.
    • 5+ years of experience or technical background of WMS
    • Knowledge of ERP and TMS is preferred
    • 5+ years of experience in an industry related field
    • Experience in creating data, analyzing metrics and data driven decision-making
    • Proven ability to design and execute a supply chain strategy
    • Strong negotiation and interpersonal skills
    • Strong written and oral communication skills
    • Up to 10% travel required
    • Curious mindset with being proactive, and strong analytical and organizational skills.
    • Excellent multitasking and time management skills needed.
    • Manage carriers and vendors with expected timelines and proposal managements.
    • Work and create strong relationships with internal and external stakeholders.
    • Ability to discuss and execute ROIs and business proposals
    • A strong decision maker, with demonstrated success of making timely and informed decisions that keep the organization moving forward
      • Result oriented individual who will be driving below and not limited to KPIs:
      • Six Sigma and/or Kaizen Projects
      • Inventory Accuracy and Location Accuracy % at or above industry standards
      • Drive QA standards via implementation of KPIs and SOPs
      • Weighted Cost per Unit
      • All-in Cost per Unit
      • Service Fill Rate percentage
      • Safety Initiatives
      • RFP and execution of WMS, 3PL and additional warehouses
      • Strategic Savings via long term projects and vertical integrations
      • Ability and desire to stay ahead of the curve by finding new ways to enhance the customer experience
      • Be curious minded individual who solves business problems by tackling key challenges immediately
      • Work closely with HR and Other Leadership on developing and growing your team and scope
      • Finding new ways to keep customer satisfaction high when shipments are delayed or running behind schedule
      • Shown success in making timely and informed decisions that keep the organization moving forward
        • Wake up each morning proud of the place you work and the amazing companies you get to partner with
        • Join the team at a time when you can help shape the future of the company
        • Unlimited PTO, we are all adults, you re in control
        • Medical, Dental, Vision and Life insurance
        • Lots of swag!
        • Equipment provided to set up a successful work environment
        • Engaging team-building activities to make a remote-first workforce feel connected
        • Being part of an organization that rewards results and truly believes in promoting from within, at SwagUp your growth potential is uncapped!
          Annual Compensation: $140,000-$165,000. This is an on-site job, working from our Piscataway, NJ Warehouse.

          SwagUp welcomes and celebrates talent from all backgrounds and perspectives. Our success is directly correlated to our people, and we believe our team should reflect the diversity of the companies we partner with. As an organization, we strive to foster an inclusive, diverse environment where we all work towards a common goal! #tothemoon

Keywords: SwagUp, Tenafly , Director of Warehousing, Executive , Harrington Park, New Jersey

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