Front Desk Manager
Company: Crowne Plaza Englewood
Location: Englewood
Posted on: March 19, 2023
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Job Description:
We're looking for an enthusiastic hotel front desk manager with
1 year of prior experience to ensure every guest at our hotel has
an exceptional stay with us. You will lead operations at the front
desk, act as the first point of contact for guests, and cultivate
staff members who will go above and beyond our high customer
satisfaction standards. Applicants should be strong leaders who
love working with people. If this sounds like you, apply today!
Responsibilities:
Communicate with hotel guests face-to-face and over the phone,
ensure all their questions are answered satisfactorily, and handle
any complaints
Handle the front desk budget and order office supplies as
needed
Compile occupancy reports and financial information for the general
manager
Manage the hiring, training, and supervision of all front office
staff members, and ensure they're providing exceptional guest
service and uphold hotel policies
Oversee all operations at the front desk and ensure the highest
level of customer satisfaction for every guest
Qualifications:
Have superb communication skills, management skills, and
multitasking skills
Bookkeeping skills and experience with MS Office a plus
At least 2 years of experience as a front office manager, front
desk, or similar position in the hospitality industry or related
field
Prior hospitality experience of 1 year is required for this
position
Applicants must have a high school diploma or GED
About Company:
Located near the New York-Presbyterian/Columbia University Irving
Medical Center, our business hotel in Englewood, NJ offers guests
well-appointed guestrooms and wonderful amenities, including free
Wi-Fi, complimentary parking, an indoor pool, and elegant meeting
spaces.---
Keywords: Crowne Plaza Englewood, Tenafly , Front Desk Manager, Executive , Englewood, New Jersey
Click
here to apply!
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