Project Manager

Company: Intelliswift
Location: Ridgefield Park
Posted on: May 20, 2023

Job Description:

Job ID: 23-02458

Job Title: Project Manager

Location: Ridgefield Park, NJ

Pay rate range: $33/hr. to $35/hr. on w2

*** Technical training or education (perhaps engineering)

2. Willingness/curiosity to learn technical aspect of Client's products (Appliances and TV)

3. Bilingual English and Korean - verbal and written communications

40-50 hours a week

Position:

The primary objective of the Project Manager is to support Customer Care Product Liability operation program management activities including risk management, project management, technical product review, plan creation, resource planning, day-to-day operations and project status monitoring & reporting. The goal of the Project Manager is to lead various projects and support initiatives on-time, in-scope in a time sensitive environment. To achieve the highest project performance, the person in this position is expected to maintain effective and timely communication with key stakeholders and leaders within the department and cross-department where applicable. Must have a sense of urgency.

Responsibilities:

Collaborate with team members in Customer Care to provide reporting and analysis on initiatives

Generate daily/weekly/monthly reports, with analysis and recommendations

Manage 4-7 ongoing and ad-hoc projects that may include managing KPIs and Metrics

Ensure that all projects have required documentation as they move through the project tollgates

Collaborate with project/program developers and business leads to keep project in scope

Communicate to Product Liability leadership on project status and escalation/decision points, as needed

New product launching risk management related specifically to product liability

Works cross functionally with HQ teams in Korea, Product Liability and operations to manage risk

Qualifications:

3-5 years of hands-on project management and operations within a complex global organization

Advanced skill in MS, Excel and PPT

Technical education or product engineering or troubleshooting experience

Proven capability to analyze data and develop a course of action

Proven ability to prioritize and manage multiple projects, meet deadlines and drive to resolution

Process, procedure, strategic planning and project development experience

Experience working with and influencing cross-functional teams.

Experience communicating with mid to top-level leaders (status reports, emails, presentations)

Experience working in a complex, deep organization and department

PMP certification and Six Sigma certification a plus

Takes project ownership and possess leadership qualities with an entrepreneurial approach

Previous experience in mobile or consumer electronics preferred but not necessary

Experience working within the wireless and home appliance industry a plus

Experience with product development or testing a plus

Bilingual English and Korean required

Keywords: Intelliswift, Tenafly , Project Manager, Executive , Ridgefield Park, New Jersey