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Content Management Consultant / Support

Company: Xoriant Corporation
Location: Montvale
Posted on: April 1, 2024

Job Description:

Responsible for assisting the team in publishing content, and in increasing the search quality of the content provided by client s content creators and third party content providers published onto the application. Work in a team environment using publishing tools, validation processes, and troubleshooting to ensure content is optimally presented.

  • Serve as a member of the Publishing Team:
  • Publish Manual Activities in CMS
  • Responsible for deletions of unused Activity documents
  • Assist in troubleshooting of Manual Activity issues, including links
  • Provide support to the Team members in the publishing of content using our CMS (Content Management System) and 3rd Party Content Publishing tools.
  • Provide support in updating Topic Overview Pages, and other curated presentations of content.
  • Continuously improve overall content presentation and findability by leveraging available tools and coordinating with Team and Content Owners to enhance tagging and presentation.
  • Assist in link issue remediation of content.
  • Help resolve any publishing production issues such as CMS process issues, XML content display issues and server issues by alerting the team and working with ITS to resolve them in a timely manner.
  • Provide customer support to our internal and external users by responding appropriately and promptly to user questions and request.
  • Assist with various projects which result in improving the value and its content for client s professionals.
  • Assist with content analysis and migrations related to technology development projects. Content Management Consultant / Support

Keywords: Xoriant Corporation, Tenafly , Content Management Consultant / Support, Executive , Montvale, New Jersey

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