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SMART Building Program Director

Company: CBRE
Location: Bergenfield
Posted on: April 2, 2024

Job Description:

SMART Building Program Director

Job ID




Service line

GWS Segment

Role type


Areas of Interest

Building Management, Construction, Design, Digital & Technology/Information Technology, Project Management


Bergenfield - New Jersey - United States of America, Bridgewater - New Jersey - United States of America, East Orange - New Jersey - United States of America, Manhattan - New York - United States of America, New York - New York - United States of America, New York City - New York - United States of America, Newark - New Jersey - United States of America, Paramus - New Jersey - United States of America, Pennington - new Jersey - United States of America, Saddle Brook - New Jersey - United States of America, Stamford - Connecticut - United States of America, Union City - New Jersey - United States of America, White Plains - New York - United States of America

About the Role:

CBRE is seeking an experienced smart building professional, with a proven background in understanding business requirements, hands-on experience in managing end-to-end solutions for acquiring and analyzing building data, and for acting upon insights derived from the analysis.

As a CBRE Program Director, you will assist with the management of teams who are responsible for the delivery of a portfolio of projects and programs . The Smart Building Strategy Director is responsible for overall leadership within a Fortune 100 global financial services client account to achieve the company's strategic smart building aspirations. This role will focus on creating a strategy for delivering the client's smart building program. The smart building program will be rolled out to a distributed portfolio globally and will be focusing on innovating new Smart Buildings and Secure IoT/OT solutions for facilities management, sustainability, and space utilization to improve building operational efficiency.

This job is part of the Program Management function. They are responsible for the creation and delivery of strategic programs representing major company initiatives.

This is not a remote role; the selected Smart Building Strategist is required to have the ability to work from the client's New York City office location.

What You'll Do:

The Smart Building Strategist will work with the Engineering Center of Excellence team to:

  • Create a high-level strategic plan to achieve desired client outcomes and use cases. The strategy will include the methodology for the rollout of smart devices, networks, and IT backbone for data communication. Data warehousing, scrubbing, and analysis procedures must also be developed to glean insights from data. Prepare capital and expense budgeting and forecast cashflows.
  • Develop smart building business cases and proposals to provide client decision-makers with metrics and ratios for approval of smart building functionality. Smart building business cases will require financial data, projected schedules and return on investment for all smart building services.
  • Manage smart building rollout program with program management team. Coordinate projects at client portfolio of locations to install, wire and commission all smart building devices. Track the progress of deployment.
  • Synchronize smart building activities across diverse, global CBRE and client teams. The strategist will need to bring together appropriate resources from project management, energy and sustainability, facility management, IT, & business intelligence teams.
  • Engage smart building vendors and contractors to procure devices, software, and consulting support to achieve client smart aspirations. RFP vendors in partnership with CBRE sourcing team to obtain long-term agreements.
  • Coordinate with client security architecture team to review and approve all vendor software and devices to be used within client environment.
  • Manage change within CBRE team and client organization to action smart building insights. Communicate value proposition to employees at all levels. Ensure compliance with new smart building protocols across portfolio of client sites.
  • Report progress of smart building program, use case implementation, data capture and cleaning and actions implemented from smart building insights.
  • Interact regularly with client(s) to ensure that goals and objectives are established and achieved. Develops and implements action plans to correct variances. Anticipates and responds to the client's needs and concerns.
  • Launch successful smart building facility management program for ongoing analysis of smart building data. Leverage data to identify systematic efficiencies for improving operating efficiency, increasing team effectives and optimizing employee experience.
  • Comply with all federal regulatory requirements regarding (but not limited to) data protection and privacy.
  • Document processes for smart building program to facilitate rollout of future smart building capabilities.
  • Participate in civic and business organizations. Conduct and maintain relationships with industry and trade associates, vendors, and professional organizations.
    --- Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.

    --- Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.

    --- Serve as a point of contact for clients and escalation points for any staffing, bandwidth, or delivery issues.

    --- Provide support in assigning resources to a specific project or program. Facilitate regular meetings to review project status for active and pending projects.

    --- Train staff and assist with the development of processes and services to support client requests and needs.

    --- Report the status of individuals and groups of projects and programs to Sr. Management.

    --- Oversee cross-functional projects and programs from end to end. Initiate the development of a program charter and integrated timeline. Ensure all functions remain on schedule, issues get resolved, and the program is completed successfully.

    --- Manage internal, external, and vendor relationships in support of the program.

    --- Apply a robust knowledge of multiple disciplines, the business, and key drivers that impact departmental and cross-functional performance.

    --- Lead by example and model behaviors that are consistent with CBRE RISE values. Persuade managers and other colleagues to act while being guided by the organization's functional business plans. Negotiate with external partners, vendors, and customers of divergent interests to reach a common goal.

    --- Identify and solve multi-dimensional, complex, operational, and organizational problems leveraging the appropriate resources within or outside the department.

    --- Significantly improves and changes existing methods, processes, and standards within job discipline.

    What you'll need

    Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
    • Bachelor's Degree preferred with 8-12 years of proven experience working in smart building design, deployment, or management. Instead of a degree, a combination of experience and education will be considered.
    • Broad knowledge of modern building management systems and market landscape with an excellent understanding of building operations, facilities management, and smart building technologies best practices is required. Knowledge of industry trends, project management construction procedures, and best practices as it relates to smart building technologies projects is preferred.
    • Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention and the leadership skills to set, manage, and achieve targets with a direct impact on multiple departments' results within a function.
    • The ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations, and handle problems. Impeccable communication skills with the ability to communicate to all levels of an organization including executives, project managers, designers, building engineering staff, and on-site facility services.
    • In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
    • Expert social skills and an advanced inquisitive mindset.
      Why CBRE?

      CBRE has a culture of respect, integrity, service, and excellence that shapes our approach to every opportunity.

      CBRE offers excellent and comprehensive benefits including Health Insurance, 401(K), Dental, Vision, Life insurance, and more!

      New York Equal Pay Disclaimer: CBRE Carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for this position is $175,000 annually and the maximum salary for this position is $225,000 annually. The compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE's applicable benefit program. This role will provide the following benefits: 401(K), Dental Insurance, Health Insurance, Life Insurance, and Vision Insurance.

      CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. We also provide reasonable accommodations, as needed, throughout the job application process. If you have a disability that inhibits your ability to apply for a position through our online application process, you may contact us via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

      NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.

      CBRE GWS

      CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

      Find out more

Keywords: CBRE, Tenafly , SMART Building Program Director, Executive , Bergenfield, New Jersey

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