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Associate Omnichannel Manager - Grocery

Company: Unilever
Location: Englewood Cliffs
Posted on: May 13, 2024

Job Description:

Omnichannel Associate Manager, Grocery
Locations: NJ, MI, OH, TX
Background & Purpose of the Job
eCommerce is the fastest growing segment of the retail industry, and Unilever's priority is winning share growth during this phase of rapid growth. These goals drive the need for passionate eCommerce individuals to propel us to growth. The Omnichannel Associate Manager, Grocery is responsible for embedding eCommerce business operations into the way we manage multiple strategic customer relationships, and rapidly growing our omnichannel turnover and share. This role will accelerate Unilever's eCommerce sales by developing, enabling, and operating omnichannel businesses at scale.
Who You Are & What You'll Do
The Omnichannel Associate Manager, Grocery will collaborate with Grocery Customer Leads, Business Managers, Sales Operations, Content Specialists, Category Management, and Shopper Marketing teams to develop and execute a coherent strategy across Grocery dotcom customers (excluding Kroger) to win share and growth faster than our competitive categories. S/he will own Omnichannel strategy, end to end content, assist in the development of profitability modeling, and will partner to execute our assortment strategy by modality and investment strategy where applicable. In partnership with the Grocery Customer Development (CD) teams, the s/he will collaborate with Customer Business Managers (CBMs) to identify areas of opportunity and growth to integrate into their respective Customer Team's strategy and execution. Knowledge of eCommerce is essential to lead the conversation with retailers and fully integrate omnichannel considerations into the plan. s/he will do the analysis to better understand the key business drivers and impact on Market share. S/he will share accountability for turnover, category share, and perfect store online metrics with the Customer Leads.
The Omnichannel Associate Manager will be a key talent for digital leadership positions in the future. S/he needs to be a disruptive thinker who can see opportunities and inspire the team to deliver, but also be an operator who can navigate the organization efficiently, and work through any roadblocks that may arise.
You're a born leader: Manage the relationship with the category managers and customer digital merchandising teams.
You're a master influencer : Strategically influence internal stakeholders and Brick and Mortar teams to further the Omni agenda and increase dCom Contribution with retailers.
You're a digital shelf expert : Own the Digital shelf including informing the digital strategy, partnering with our content team, owning A/B testing of assets, consulting on search strategy, and owning competitive auditing.
You're a commercial operator: Develop and deliver winning digital strategies, constantly optimizing, creating value, and finding ways to lead digital category growth with our retailers.
You're a changemaker: You are operating in an environment filled with continuous rapid change and high complexity. You must have the flexibility to work across multiple functions - internally and externally - to build trust and gain alignment with key stakeholders to grow the business.
What You'll Need To Succeed



  • Bachelor's degree and a minimum of 3-5 years of industry experience in CPG within sales/customer development or business/account management roles; grocery omnichannel experience is preferred.


  • Customer sales experience preferred.


  • Working knowledge of IRI and Customer POS Data is strongly desired.


  • Strong data and analytical skills


  • Ability to forecast sales, manage trade investment, and understand return on investment.


  • Working knowledge of ecommerce retail basics, traffic and conversion drivers, search, the consumer's path to purchase journey, and omnichannel customer models


    Pay: The pay range for this position is $84,400 to $126,600. Unilever takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs.
    Bonus: This position is bonus eligible.
    Long-Term Incentive (LTI): This position is LTI eligible.
    Benefits: Unilever employees are eligible to participate in our benefits plan. Should the employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverages for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

    Unilever is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
    Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.
    If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at NA.Accommodations@unilever.com . Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses.
    Job Category: Customer Development
    Job Category: Ventas
    Job Category: D--veloppement de la client--le
    Job Type: B2C Digital Commerce Specialist
    Industry: Unilever_Experienced_Professionals

Keywords: Unilever, Tenafly , Associate Omnichannel Manager - Grocery, Executive , Englewood Cliffs, New Jersey

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