Catering Sales Manager
Company: Concord Hospitality
Posted on: August 12, 2019
Now Hiring: Catering Sales Manager
Being the Catering Sales Manager at a Concord Hospitality property
means you hold an important key to the hotel's success. You will
develop and foster hotel business through direct sales, marketing,
telemarketing, direct mail, and tours of hotel for functions and
events surrounded around our hotel's meeting and event space. Our
Catering Sales Managers are designated outside sales roles with 50%
of their time being out of office conducting sales calls. You also
are the key contact for events at the hotel utilizing of various
meeting/event spaces to market to groups and corporate for meetings
and catered events. Candidates should be familiar with marketing
plans, action plan creation as well as working with both revenue
and sales call goals---
Job Purpose: Generation of top line catering revenue for the hotel
by maximizing all revenue potential and up-selling additional
events/amenities, whenever possible, to build additional
- Handle and follow up on inquiries for small meetings/events
with or without guestrooms. Follow up on leads by qualifying the
customer's needs and dates for the event to determine if the
business is a good fit for the property.
- Negotiate contracts and banquet event orders (BEO). Identify
and price customer needs for the event, up-selling where possible,
and closing the sale with the customer, collecting the customer
deposit and signature on the BEO.
- Communicate group details/changes to all hotel departments,
coordinating customer's needs with other property business and
activities to ensure customer's expectations are met and the
property operates efficiently.
- Present potential business at sales meetings to determine best
mix of customers for hotel to attain budgeted revenues. Conduct
meetings with client and hotel staff to ensure each event meets
- Finalize and detail catering plans for groups and communicate
effectively. Completely orchestrates these functions on-site or
off-site. Empowered to do whatever it takes to solve
- Prospect for new catering business using a wide variety of
methods including phone calls, outside sales calls, trade shows,
attending community functions, blitzes, internet prospecting,
supplier partnerships, etc.
- Monitor blocked space to ensure group is meeting their
contractual obligations. Initiate release of blocked space on
cut-off date to allow sale of these rooms to other
- Maintain account files in Delphi software system, ensuring
accurate communication between client and hotel staff.
- Other duties as assigned.
- Exhibit computer skills to include word processing,
spreadsheet, and familiarity with brand specific property
Management System(s). Use knowledge of Word, Excel, Internet,
- Exercise excellent communication, presentation, organization,
time management, listening, and math skills.
- Use analytical skills for measuring business potential and
value to the hotel.
- Maintain contact and event information and follow procedures
for submitting sales contracts
- Read and interpret documents and to write routine reports and
Experience: Minimum 2 years catering sales, or 2 years in hotel
Catering/Convention Services, Banquet, Hotel Sales or Culinary
Arts; OR, an equivalent combination of education and
Licenses/Certifications Must possess a valid driver's license and
reliable transportation to drive to appointments.
At Concord Hospitality, our Catering Sales Managers earn
competitive wages, receive our extensive benefit package including
dental/vision plans, life insurance, ST/LT disability options as
well as lucrative quarterly bonus plans, 401K options, tuition
assistance plus training& development and career advancement
Concord Hospitality earned the recognition of GREAT PLACES TO WORK
as well as our recent acknowledgement of Great Places to Work for
Millennials and Great Places to Work for Women!
We are proud to be an EEO employer M/F/D/V. We maintain a drug-free
Keywords: Concord Hospitality, Tenafly , Catering Sales Manager, Hospitality & Tourism , Tenafly, New Jersey
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