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Onsite Technical Support

Company: Sun Chemical Corporation
Location: Ridgefield Park
Posted on: September 17, 2022

Job Description:

About the OrganizationSun Chemical, a member of the DIC Group, is a leading producer of packaging and graphic solutions, color and display technologies, functional products, electronic materials, and products for the automotive and healthcare industries. Together with DIC, Sun Chemical is continuously working to promote and develop sustainable solutions to exceed customer expectations and better the world around us. With combined annual sales of more than $8.5 billion and 22,000+ employees worldwide, the DIC Group companies support a diverse collection of global customers.Sun Chemical Corporation is a subsidiary of Sun Chemical Group Co--peratief U.A., the Netherlands, and is headquartered in Parsippany, New Jersey, U.S.A. For more information, please visit our website at www.sunchemical.com or connect with us on LinkedIn or Twitter.DescriptionOnsite Technical Support Representative The Onsite Technical Support Representative will be responsible for identifying the technical needs (products) of assigned customer base and oversight of any technical activities related to the customer(s)This position will be located at our client site in Ridgefield Park, NJ. This responsibility includes:

Coordination of both laboratory and manufacturing activities
Provisioning of market intelligence related to technical customer needs and competitive activities
Serve as a Sun employee subject matter expert as it relates to press operations and variables, problem solving methodologies, visual and digital color theory and building process for the customer

Position RequirementsQualifications:

Diverse background in Flexo Solvent /Water expertise
Strong expertise in ink formulation
5-10 years of print industry in a related role
3-5 years of Customer-facing experience
High level of pressroom and printing process
Color software experience

Preferred:

Process Improvement Methodologies
5S Methodology
3-5 years of field Customer Tech Support - Customer Facing
Technical Degree
Mastery of Kepner Tregoe methodologies or Six Sigma

Travel:

Daily commute to on-site client
5-10%

Compensation:$80k-$96k plus bonus, commensurate on experienceDrug screen and background check are mandatory if you are offered this position.Equal Employment OpportunityIt is Sun's policy that applicants for employment are recruited, selected, and hired on the basis of individual merit and ability with respect to the position being filled. Sun prohibits discrimination on the basis of race, color, religion, creed, national origin, age, gender, sexual orientation, gender identify, marital or veteran status, disability, or any other status protected by applicable law. JobTarget CodePM22PI190838726

Keywords: Sun Chemical Corporation, Tenafly , Onsite Technical Support, IT / Software / Systems , Ridgefield Park, New Jersey

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