Recruiter and Engagement Coordinator

Company: Home Instead
Location: West Nyack
Posted on: February 23, 2021

Job Description:

The Recruitment and Engagement Coordinator is expected to perform a variety of duties for the recruitment of CAREGiversSM. The Recruitment and Engagement Coordinator is expected to recruit, screen, hire, train, and engage a staff of CAREGivers in order to provide the highest quality service to clients.--Primary Responsibilities:

• Answer each employment inquiry in a friendly, professional and knowledgeable manner.
• Develop and implement new recruitment strategies online and within the community.
• Schedule and conduct applicant interviews in an efficient and professional manner.
• Following the Home Instead Standards conduct reference checks, criminal background and motor vehicle check and drug screens on all CAREGivers.
• Create and maintain all employment records including but not limited to I-9 form, W-4 form and all other employment related documents.
• Schedule and conduct CAREGiver orientation and all training including training required to meet Home Instead-- Standards and additional optional training.
• Develop CAREGiver engagement strategies
• Schedule and conduct CAREGiver annual reviews and all supervision including regular performance conversations, accountabilities and problem resolution
• Work in partnership with the Scheduling Department to coordinate CAREGiver schedules with an emphasis on creating high quality matches and extraordinary relationships.
• Monitor, mediate, and log all client and CAREGiver activity utilizing the software system.
• Prepare and publish the monthly newsletter within the deadline
• Evaluate and update all orientation and training materials as needed
• Plan and successfully execute all CAREGiver meetings
• Monitor compliance for local and federal labor and safety laws including EOE, ADA, FMLA, and OSHA
  • Maintain regular attendance at the office to execute job responsibilities
    • Demonstrate open and effective communication with the franchise owner, colleagues, CAREGivers, clients and family members.
    • Adhere to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.--Secondary Responsibilities:
      • Conduct client/CAREGiver introductions as needed
      • Perform any and all other functions deemed necessary----Education/Experience Requirements:
        • High school graduation or the equivalent
        • One year of related business experience or an equivalent combination of education and work experience may be considered
        • Must possess a valid driver's license--Supervisory Responsibilities:
          • This position will be responsible for overseeing all of the functions performed by the CAREGiver staff--Knowledge, Skills and Abilities:
            • Must demonstrate excellent oral and written communication skills and the ability to listen effectively Must have the ability to work independently, maintain confidentiality of information and meet deadlines
            • Must demonstrate effective interpersonal skills as well as sound judgment and good decision-making skills
            • Must demonstrate discretion, integrity and fair-mindedness consistent with office standards, practices, policies and procedures
            • Must demonstrate knowledge of the senior care industry
            • Must have the ability to organize and prioritize daily, monthly, quarterly and yearly work
            • Must have the ability to establish good working relationships with the franchise owner, office colleagues, CAREGivers and the community
            • Must have the ability to sit at a desk and listen effectively for long periods of time on the telephone
            • Must present a professional appearance and demeanor
            • Must have the ability to operate office equipment
            • Must be patient and congenial on the telephone
            • Must have computer skills and be proficient in Excel and Word
            • Must have the availability to work evenings or weekends as required
              • Must have the ability to perform duties in a professional office settingMust have the ability to work as a part of a teamMust demonstrate excellent organizational skills Benefits:
                Competitive--salaryMedical, Dental, Vision and Aflac--offered401KPaid time off--Each Home Instead franchise is independently owned and operated.

Keywords: Home Instead, Tenafly , Recruiter and Engagement Coordinator, Other , West Nyack, New Jersey