Work Up & Search Specialist (Donor Coordinator Bone Marrow Program)
Posted on: September 7, 2021
Under administrative direction, is responsible for all areas of
donor Work-up and Alternative Blood Product donation. Participates
in DR, High Resolution, and Confirmatory Typing stages of testing
for the Marrow Program. Provides support to daily operations and
ensures optimal customer service.
DUTIES AND RESPONSIBILITIES:
- Performs all assigned duties in compliance with internal SOPs
and external regulations. Brings compliance issues to the attention
- Assures quality customer service to all customers.
- Maintains good attendance and punctuality per the absence
- Responsible for all activities related to donor Work-up phase
(coordinating all aspects of Marrow Donation and Peripheral Blood
Stem Cell Donation).
- Follows up with donor post donation
- Coordinates all donor data collection forms submitted to the
- Responsible for all areas of Alternative Blood Product
collection (Therapeutic T-cells and directed whole blood
- Schedules the DR and High Resolution testing phase for donors
according to NMDP standards.
- Schedules the Confirmatory Typing testing phase for donors
according to the NMDP standards.
- Performs all other duties, at the discretion of management, as
Bachelor's degree or equivalent combination of education and
Medical background preferred.
- Must possess the skills and abilities to successfully perform
all assigned duties and responsibilities.
- Must be able to maintain confidentiality.
- Bilingual preferred.
- Knowledge of medical terminology.
- Basic Microsoft Word and Excel.
- Excellent customer service skills.
- Excellent communication skills both written and verbal.
- Strong organizational and analytical skills.
- Ability to work independently.
- Strong interpersonal and customer service skills.
- Strong problem solving and decision making skills.
Keywords: Vitalant, Tenafly , Work Up & Search Specialist (Donor Coordinator Bone Marrow Program), Other , Montvale, New Jersey
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