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Work Up & Search Specialist (Donor Coordinator Bone Marrow Program)

Company: Vitalant
Location: Montvale
Posted on: September 7, 2021

Job Description:

PRIMARY PURPOSE:

Under administrative direction, is responsible for all areas of donor Work-up and Alternative Blood Product donation. Participates in DR, High Resolution, and Confirmatory Typing stages of testing for the Marrow Program. Provides support to daily operations and ensures optimal customer service.

DUTIES AND RESPONSIBILITIES:

  • Performs all assigned duties in compliance with internal SOPs and external regulations. Brings compliance issues to the attention of management.
  • Assures quality customer service to all customers.
  • Maintains good attendance and punctuality per the absence policy.
  • Responsible for all activities related to donor Work-up phase (coordinating all aspects of Marrow Donation and Peripheral Blood Stem Cell Donation).
  • Follows up with donor post donation
  • Coordinates all donor data collection forms submitted to the NMDP.
  • Responsible for all areas of Alternative Blood Product collection (Therapeutic T-cells and directed whole blood donations).
  • Schedules the DR and High Resolution testing phase for donors according to NMDP standards.
  • Schedules the Confirmatory Typing testing phase for donors according to the NMDP standards.
  • Performs all other duties, at the discretion of management, as assigned.


REQUIREMENTS:

Knowledge/Education

Bachelor's degree or equivalent combination of education and experience required.

Licenses/ Certifications

None.

Experience

Medical background preferred.

Skills/Abilities
  • Must possess the skills and abilities to successfully perform all assigned duties and responsibilities.
  • Must be able to maintain confidentiality.
  • Bilingual preferred.
  • Knowledge of medical terminology.
  • Basic Microsoft Word and Excel.
  • Excellent customer service skills.
  • Excellent communication skills both written and verbal.
  • Strong organizational and analytical skills.
  • Ability to work independently.
  • Strong interpersonal and customer service skills.
  • Strong problem solving and decision making skills.

Keywords: Vitalant, Tenafly , Work Up & Search Specialist (Donor Coordinator Bone Marrow Program), Other , Montvale, New Jersey

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