Company: Eastern Lift Truck Co., Inc.
Location: Woodcliff Lake
Posted on: October 8, 2021
Currently, we are seeking a Service Manager based out of
based out of our Lincoln Park, NJ Branch.
As a Service Manager you will be responsible for increasing the
profitability of the Service Department, along with creating
efficiencies in the branch's processes. The Service Manager is also
critical in promoting and instilling the ELTC culture amongst
WHO IS EASTERN LIFT TRUCK?
Eastern Lift Truck Co., Inc. is a family owned company, celebrating
50 years strong. We provide sales, parts, rentals and service in
all areas of the Lift Truck, Material Handling and Allied product
business. ELTC has built a reputation for outstanding service,
exceptional quality, and unmatched reliability for the past 50
years. Our core mission is to be our customer’s number one choice
with ALL of their material handling needs.
WHY WORK HERE?
At ELTC we know that the employees are the ‘heart and soul’ of the
company. We seek out the best talent and offer tremendous
opportunity for growth, competitive compensation and benefits for
individuals who want a career with a great company that maintains a
WHO WE WANT:
We are looking for an individual with a combination of excellent
interpersonal skills as well as a strong technical aptitude. The
opportunity for career growth is unparalleled at Eastern Lift Truck
where you’ll find no shortage of challenging yet fulfilling work,
chances to build new skills and supportive teammates who will push
you to be and do your best every day. If you’re hungry for the
opportunity to learn and grow with an industry leader, then we
would love to speak with you!
Manages the daily work
of Service Technicians from dispatch
Building and van
Work with Field Service
Manager and Regional Field Service Manager to
Manage WIP (Work In
Ensure quotes are getting
done as needed and right away
Review work orders for
proper labor before billing, and ensure billing accuracy
Manage Field Service
Manager, along with coordinating audits and completions of
Increase revenue and
technician count, working directly with Branch Manager and
Aftermarket Sales team and manager
Work closely with the Parts
Dept. to establish proper practices and procedures
Manage cleanliness of shop
and office space working directly with Rental Dept.
Manage CM tickets with FSM
Thorough understanding of
industry services, customers, procedures, and policies.
Material Handling Industry
experience strongly desired.
Ability to motivate, mentor
and coach service staff and managers.
of technical aspects of forklifts, heavy equipment and other
related Material Handling Equipment.
Ability to handle stress and
operate under strict deadlines
Excellent verbal and written
Technical and diagnostic
Read and understand
offers competitive wages and excellent benefits including:
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