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Accounts Receivable Claims Coordinator

Company: LG Electronics
Location: Englewood Cliffs
Posted on: November 18, 2021

Job Description:

HIGHLIGHTS Bachelor Degree 0 years experience Fresh Grads Finance LOCATION Englewood Cliffs, New Jersey 07632 At LG, innovation is the foundation of everything we do. We make products and services that make lives better, easier and happier through increased functionality and fun. Put simply, we make "Life Good" - from home appliances, consumer electronics, vehicle components and mobile communications to business innovations in digital signage, air conditioning, solar and LED lighting. We are currently seeking our newest innovator to join our dynamic team as an Accounts Receivable Freight Claims Coordinator on the AR RA-Spiff Team! Summary Review freight claims related to shortages or damaged product. Review freight claims requests and claim to responsible party (carrier, warehouse or delivery agent). Responsibilities * Control collection on past due invoices and chargebacks in order to maintain DSO, overdue invoice and long term chargeback * Coordinate with customer and internal departments to resolve invoice / chargeback issues * Release customer orders; tightly control customer payment habit in order to improve and maintain the flow of future orders and the support of sales * Process account adjustments and write-off with management approval * Responsible for daily/ weekly / monthly inter-department reporting * Research and reconciliation of on-account funds and credit memos * Reconcile transactions and balances to maintain accurate AR balance * Maintain open line of communication with internal / external departments in order to provide customer satisfaction * Carrier Claim Request Review - verify entry against shipping and proof of delivery documents to approve claims related to outbound shortage or damages. Volume of entries is about 4K lines of entry on monthly basis. Request reversal if claim was previously processed but new backup documentation changes liability. Communicate with 3rd party logistic company and warheouses about aging open RA and other shipping errors or issued as it is related to the RA and customer credit. Provide training on how to use the LG portal and troubleshoot entry problems. * Monitor returns related to LG special order home delivery business. Communicate with delivery agents and LG's 3PL company about aging and unreturned product. Check return delivery documents and choose appropriate claim party and reason. * System error and improvement - resolve system errors due to entry, claiming or data interface issues. Three separate functioning systems related to Return Authorization (RA), Proof of Delivery document requests and aging open delivery agent returns. Qualifications * Bachelor's Degree * 0-1 years of corporate job experience * Strong communication skills written and verbal * Critial thinker who can analyze problems logically and troubleshoot in a practical and efficient manner * Ability to work with large amounts of data for analysis and reporting purposes * Excel proficiency and experience in reporting with powerpoint LG Electronics, USA Inc., LG Mobile Research USA LLC, LG Electronics, Alabama, inc., LGEVU and Zenith Electronics LLC provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the Company takes affirmative action to ensure that applicants are employed and employees are treated during employment without regard to any of these characteristics.

Keywords: LG Electronics, Tenafly , Accounts Receivable Claims Coordinator, Other , Englewood Cliffs, New Jersey

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