Company: Dave & Buster's
Location: West Nyack
Posted on: June 13, 2022
Dave & Buster's is proud to be recognized by Forbes as one of
The Best Employers for Women and one of The Best Employers for
Diversity in 2021. Text - Fun Jobs to 214-441-6949 to schedule an
interview POSITION SNAPSHOT: Our front desk and host position
ensures Guests' initial impressions with Dave & Buster's are
positive and welcoming. The front desk/host positions require a
strong communicator who will guide our Guests through their retail,
game rental and dining experiences. NITTY GRITTY DETAILS: Delivers
an unparalleled Guest experience through the best combination of
food, drinks and games in an ideal environment for celebrating all
Acts as ambassador to the building, greeting Guests with a positive
attitude and enthusiasm while coordinating game rentals,
merchandise sales, and telephones. Smiles and greets Guests upon
Keeps immediate supervisor promptly and fully informed of all
problems or unusual matters of significance and takes prompt
corrective action where necessary or suggests alternative courses
Bids farewell to Guests leaving. Ensures everything was
satisfactory and invites Guests to return.
Prepares for the shift by ensuring area is stocked with supplies:
menus, silverware, Power cards, gift cards etc.
Reviews the cleanliness and organization of the Front Desk and Host
Ensures all menus are stocked and properly cleaned and
Checks for restocking of necessary supplies.
Brings all areas up to standard.
Discusses problem areas with Manager
Conducts merchandise inventory during and after shift, if
Maintains a favorable working relationship with all other company
Team Members to foster and promote a cooperative and harmonious
working climate that will be conducive to maximum Team Member
morale, productivity and efficiency/effectiveness.
Notifies Manager of any Guest that is perceived to be unhappy.
Assists other Team Members as needed or as business dictates
Drives table turn timing by scouting open tables, bussing and
cleaning tables as necessary.
Rotates seating appropriately following guidelines to ensure
fairness and balance in the dining areas.
Manages flow from the front doors, efficiently helping Guests with
needs and directing as needed.
Manages wait times and communicates information as needed to
Guests, Team Members, and Managers.
Delivers silverware as Guests are seated.
Makes timely and accurate calculations of bill transactions.
Greets and assists Guests efficiently and with a smile while
Is responsible for the reconciliation of any monies from their
Completes "To Go" order transactions for Guests and ensures
Sells merchandise from the Front Desk, if applicable.
Must be friendly and able to smile frequently.
Restaurant, retail, or cashier experience preferred, but not
Employee needs to be able to communicate effectively with multiple
Guests while generating enthusiasm for D&B.
Is dressed in accordance with dress guidelines, looking neat,
clean, and professional at all times.
Must demonstrate ability to read and communicate in English.
Must be able to articulate clear greetings, requests for
assistance, and farewells to Guests.
Must be skilled at calmly responding to dis-satisfied Guests and
calling issues to Manager's attention. STUFF OUR ATTORNEYS MAKE US
WRITE: The physical demands described here are representative of
those that must be met by a Team Member to successfully perform the
essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions. While performing the duties of this position,
the Team Member will regularly be required to: Work days, nights,
and/or weekends as required.
Work in noisy, fast paced environment with distracting
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, and stoop frequently. The above statements are
intended to describe the general nature and level of work being
performed by individuals assigned to this job. They are not
intended to be an exhaustive list of all responsibilities, duties
and skills required of personnel so classified in this position.
Requirements At Dave and Buster's the safety of our team members
and guests is our top priority! We are committed to delivering the
high standards you have come to know and expect from us as we
navigate through the COVID-19 pandemic. Our operations are in
compliance with all CDC recommended guidelines including: enhanced
cleaning and sanitation practices, following social distancing
protocols and providing our team members with gloves and masks to
keep themselves and our guests safe.
Keywords: Dave & Buster's, Tenafly , Front Desk/Host, Other , West Nyack, New Jersey
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