Order Entry Representative

Company: Aston Carter
Location: Hillsdale
Posted on: September 17, 2022

Job Description:

Description:The primary responsibility for this position will be to act as a liaison between our client's customers, sales representatives, and internal stakeholders. The ideal candidate for this position is expected to anticipate and respond to the needs of the customers and be passionate in providing exceptional customer service.Typical Duties/Responsibilities:--- Process orders in SAP received via phone, e-mail, customer portals or fax--- Verify pricing and special requirements prior to allocating orders--- Process Customer Corrective Actions and returns when necessary--- Keep customers and sales representatives informed of any type of service delays--- Always keep your salesperson current on territory issues--- Handle clerical type responsibilities such as maintaining files in a timely manner--- Process and obtain approval for special requirements--- Ensure all transactions are monitored to completion--- Participate in monthly customer service meeting--- Process consignment usage billing monthly ensuring accuracy--- Balance customer inventory to SAP--- Additional assignments as deemed necessary by management--- Yearly goals as discussed with the supervisor for the performance appraisal process--- Learn outside systems as CRM Infor, TMS transportation system (G-1 and customer portals if applicable)--- Understand and learn ISO procedures and SOPs


About Aston Carter:
Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.
At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit Aston Carter is a company within Allegis Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Keywords: Aston Carter, Tenafly , Order Entry Representative, Other , Hillsdale, New Jersey