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Bellperson Part-Time

Company: Park Ridge Marriott
Location: Park Ridge
Posted on: September 23, 2022

Job Description:

Conveniently located a short distance from Woodcliff Lake, Nyack, The Outlets at Bergen Town Center and the bustle of New York City, the Marriott Park Ridge boasts 289 rooms, 18,000+ sq. ft. of event space and two restaurants on-site.

Job Overview: Escort arriving and departing guests in a friendly, courteous manner to and from their accommodations, transporting their luggage. Acquaint each guest with room and features.

Responsibilities and Duties:

--- Greet customers immediately with a friendly and sincere welcome. Remain calm and attentive, especially during heavy hotel activity and emergencies.
--- Retrieve guest items from cars, busses, vans and carts. Grasp, lift, carry and/or load luggage and packages weighing up to 75 lbs. onto a bell cart to transport items throughout hotel to designated room. Navigate bell cart through public areas, guest room corridors and to elevators.
--- Read and match luggage tags, write claim tickets and detach portion to give to guest.
--- Organize and store luggage as necessary in a designated area.
--- Escort customers to accommodations, visually inspect room and telephone any deficiencies such as towels to housekeeping immediately. Point out room features and directory for reference.
--- Listen and respond to guest inquiries using a positive, clear speaking voice. Answer questions and offer assistance giving accurate information regarding outlet hours, other hotel services, directions to local attractions or function rooms, car rentals, airline shuttle service, etc.
--- Pick up and deliver guest laundry to and from guest rooms in a timely, accurate manner
--- Deliver morning newspapers, Checkout packets, mail, packages, faxes, etc. to specific guest rooms.
--- Clean and polish carts and other equipment used in the department.
--- Answer the Bell Desk phone and provide information as needed.
--- Other duties as assigned by the supervisor such as assisting as door person or Valet when necessary.

Specific Job Knowledge and Skills:

Keywords: Park Ridge Marriott, Tenafly , Bellperson Part-Time, Other , Park Ridge, New Jersey

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