Company: Park Ridge Marriott
Location: Park Ridge
Posted on: September 23, 2022
Conveniently located a short distance from Woodcliff Lake,
Nyack, The Outlets at Bergen Town Center and the bustle of New York
City, the Marriott Park Ridge boasts 289 rooms, 18,000+ sq. ft. of
event space and two restaurants on-site.
Job Overview: Escort arriving and departing guests in a friendly,
courteous manner to and from their accommodations, transporting
their luggage. Acquaint each guest with room and features.
Responsibilities and Duties:
--- Greet customers immediately with a friendly and sincere
welcome. Remain calm and attentive, especially during heavy hotel
activity and emergencies.
--- Retrieve guest items from cars, busses, vans and carts. Grasp,
lift, carry and/or load luggage and packages weighing up to 75 lbs.
onto a bell cart to transport items throughout hotel to designated
room. Navigate bell cart through public areas, guest room corridors
and to elevators.
--- Read and match luggage tags, write claim tickets and detach
portion to give to guest.
--- Organize and store luggage as necessary in a designated
--- Escort customers to accommodations, visually inspect room and
telephone any deficiencies such as towels to housekeeping
immediately. Point out room features and directory for
--- Listen and respond to guest inquiries using a positive, clear
speaking voice. Answer questions and offer assistance giving
accurate information regarding outlet hours, other hotel services,
directions to local attractions or function rooms, car rentals,
airline shuttle service, etc.
--- Pick up and deliver guest laundry to and from guest rooms in a
timely, accurate manner
--- Deliver morning newspapers, Checkout packets, mail, packages,
faxes, etc. to specific guest rooms.
--- Clean and polish carts and other equipment used in the
--- Answer the Bell Desk phone and provide information as
--- Other duties as assigned by the supervisor such as assisting as
door person or Valet when necessary.
Specific Job Knowledge and Skills:
Keywords: Park Ridge Marriott, Tenafly , Bellperson Part-Time, Other , Park Ridge, New Jersey
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