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D365 Technical Lead

Company: Balchem
Location: Montvale
Posted on: March 17, 2023

Job Description:

Company Overview

Balchem Corporation develops, manufactures and markets specialty ingredients that improve and enhance the health and well-being of life on the planet, providing state-of-the-art solutions and the finest quality products for a range of industries worldwide. Our corporate headquarters is located in Montvale, NJ and we have a broad network of sales offices, manufacturing sites, and R&D centers, primarily located in the US and Europe. Founded in 1967, Balchem is a publicly traded company (NASDAQ - "BCPC") with annual revenues over $700 million and a market cap exceeding $4.0 billion. The company consists of three business segments: Human Nutrition & Health; Animal Nutrition & Health; and Specialty Products. Balchem employs over 1,400 people worldwide who are engaged in diverse activities, committed to developing the company into global market leadership positions. To learn more about our dynamic, stable and growing company, visit

POSITION SUMMARY: The D365 Technical Lead is a key member of the IT Department and Continuous Improvement team. They are the main point of contact for the high level and technical needs of Dynamics 365 for Finance and Operations. This includes but is not limited to managing system upgrades, installation and configuration of third-party add-ins, Build creation, and managing customizations. The ability to recognize and escalate priority issues and translate technical terms into non-technical language is critical to the success of this role. Responsibilities for the position include management of upgrades, deployment of customizations, the Build and Release Process, Senior level support for troubleshooting, and providing assistance during "Go-Live" activities, EDI support, Treasury Automation, and other functions related to Dynamics 365 for Finance and Operations. The position will also work with the IT department as well as other departments to ensure ERP related projects are completed; and at times the incumbent may also need to manage projects from start to finish.

Essential Functions

  • Function as the primary IT contact for D365 technical requirements
  • Manage the Production, Test and Development environments
  • Assist the D365 Continuous improvement team with "Go Live" activities
  • Manage and maintain the D365 Version Upgrade process, meetings, and testing
  • Create and deploy Builds and ISVs to various environments
  • Research new features and enhancements, work with other business units to explore possible use cases
  • Author and present functional and technical design documents that translate business requirements into workable solutions
  • Support current D365 Integrations and third-party add-ins (EDI, TAS, Etc ---)
  • Review progress of assigned tickets, ensuring end users are receiving appropriate assistance.
  • Follow development best practices and software development life cycle processes
  • Ensure that modifications, extensions and customizations are well documented
  • Provide technical and functional knowledge of development technologies, LCS and Azure Dev Ops
  • Work with functional team to test and implement customizations
  • Other duties as assigned

    • MBA or BS Degree in Management Information Systems, Computer Science, ERP Management
    • Minimum of 4 years' experience within Dynamics 365 F&O
    • Microsoft Lifecycle Services experience. Specifically, D365 Upgrade/Build/Installations
    • Microsoft Dynamics 365 Certifications is a plus
    • Understanding of financial, supply chain and manufacturing operational process flows within Dynamics 365 for Finance and Operations
    • Project management skills with a track record of applying program and change management principles, practices and techniques
    • Effective verbal, written, presentation and interpersonal skills and abilities
    • Demonstrated ability to communicate technical information to non-technical personnel
    • Visual Studio, Azure Dev Ops, SQL, Transact SQL, Stored procedures, Views, Triggers, Functions


      Balchem is committed to a workplace culture that values and promotes diversity, inclusion, equal employment opportunities, and a work environment free of harassment and hostility.

Keywords: Balchem, Tenafly , D365 Technical Lead, Other , Montvale, New Jersey

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