TenaflyRecruiter Since 2001
the smart solution for Tenafly jobs

Relationship Banker (MLO)

Company: PNC Financial Services Group
Location: Tenafly
Posted on: September 10, 2019

Job Description:

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a Relationship Banker (MLO) within PNC's Retail Banking - Branch Banking organization, you will be based in Tenafly, NJ.

Job Profile


  • Acquires and expands share of wallet for mass affluent client segment and Business Banking opportunities under 1MM in sales revenue. Achieves business results through leadership of and productive collaboration with a wide range of ecosystem partners. Responsible for proactive lead generation and appointments conducted inside and outside of branch. Delivers a differentiated client experience from acquisition through onboarding and servicing.
  • Proactive lead management and referral generation--Leverages experience and acquired knowledge of bank products and services and positions appropriately to grow share of wallet and attract new mass affluent households. Responsible for managing and growing Business Banking relationships under 1MM in sales revenue. Takes action, using customer information from various sources and translates to actionable sales strategy and tactics. Generates quality referrals to ecosystem partners. Leverages tools and protocols to maximize business results.
  • Develop ecosystem leadership inside and outside of the branch as a COI. Works across a broad range of ecosystem partners, including PNCI, Wealth Management, Business Banking and Mortgage. Identifies the resource or team of resources best equipped to meet customer needs and introduces the client accordingly. Holds partners accountable for routine updates and referral follow up.
  • Customer experience management--differentiates the customer experience through advanced conversation skills. Delivers customer well being through tailored solutions aligned with customer needs. Solves customer problems courteously and with urgency, escalating where necessary. Acts as an advocate for mass affluent clients and prospects across product, support, operations or other departments within PNC, identifying trends and unique needs of the segment.
  • Subject matter expert and resource for branch staff - works with branch staff to help them identify mass affluent opportunity and create referrals. Works closely with the Branch Manager and Business Banker to follow up on independent opportunities to expand share of wallet with business clients.

    PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

    • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
    • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.


      CompetenciesBanking Products - Knowledge of and ability to provide products and services available through the retail banking branch.

      Business Acumen - Knowledge, insight, and understanding of business concepts, tools, and processes that are needed for making sound decisions in the context of the company's business; ability to apply this knowledge appropriately to diverse situations.

      Customer Experience Management. - Implements the strategies and techniques used to ensure that customers have a positive experience with the organization and its products and services at every touch point.

      Effective Communications - Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

      Managing Multiple Priorities - Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.

      Matrix Management - Ability to build and use effective working relationships within own department and across department, functional, and geographic reporting lines.

      Prospecting. - Knowledge of prospecting principles, processes and skills; ability to identify and engage potential customers in the market. Build relationships and create opportunities. Plan, strategize and target the right industries. Create value propositions with impact.

      Selling. - Applies knowledge of banking products and services to meet customer needs and enable them to achieve their financial goals. Identifies prospecting approaches to identify potential customers and create opportunities to sell financial solutions and ideas to customers.

      Tech Savvy - Advise, educate and engage clients on a variety of technological tools and resources allowing them to explore solutions to achieve their goals and financial well being.Pursues opportunities for continuous learning to obtain knowledge and build on ability to use technology tools, such as mobile tools and digital wallets.

      Understanding Customer Needs - Knowledge of and the ability to recognize and be sensitive to the different perspectives and priorities of different customers.

      Work Experience

      Roles at this level typically require a university / college degree with

      Education

      Bachelors (Required)

      Disability Accommodations Statement

      The PNC workplace is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the PNC Careers website or submission process, please call 877-968-7762 and select Option 4: Recruiting or contact us via email at pathfinder@pnc.com.The Human Resources Service Center hours of operation are Monday - Friday 9:00 AM to 5:00 PM ET.

      Equal Employment Opportunity (EEO)

      PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

Keywords: PNC Financial Services Group, Tenafly , Relationship Banker (MLO), Other , Tenafly, New Jersey

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


CDL A Truck Driver
Description: Dedicated opportunity out of Pottsville, PA running the Northeast Average yearly pay - 72,000 NEW 3,500 sign on bonus Home weekly TCU freight and trailers Driver unload 1,250 weekly minimum (more...)
Company: Werner Enterprises, Inc.
Location: Tenafly
Posted on: 09/19/2019

Entry Level Sales/Marketing Representative
Description: Tenafly, New Jersey, United States - Field Marketing Description WHO ARE WE As the 1 Kitchen Remodeling Company Nationwide and the largest in the Northeast, Kitchen Magic is committed to our close-knit (more...)
Company: Kitchen Magic
Location: Tenafly
Posted on: 09/19/2019

Postmates Delivery Driver (Part Time / Full Time)
Description: Postmates uses technology to connect local businesses with people around the city. Our fleet receives requests through the app, and delivers anything from anywhere, 24/hrs a day. We are
Company: Postmates
Location: Tenafly
Posted on: 09/15/2019


Postmates Delivery Driver (Make Your Own Schedule)
Description: Postmates uses technology to connect local businesses with people around the city. Our fleet receives requests through the app, and delivers anything from anywhere, 24/hrs a day. We are
Company: Postmates
Location: Tenafly
Posted on: 09/15/2019

Postmates Part Time Delivery Driver (Supplement Your Income)
Description: Postmates uses technology to connect local businesses with people around the city. Our fleet receives requests through the app, and delivers anything from anywhere, 24/hrs a day. We are
Company: Postmates
Location: Tenafly
Posted on: 09/15/2019

Postmates Delivery Driver (Part Time / Full Time)
Description: Postmates uses technology to connect local businesses with people around the city. Our fleet receives requests through the app, and delivers anything from anywhere, 24/hrs a day. We are
Company: Postmates
Location: Tenafly
Posted on: 09/15/2019

Postmates Delivery Driver (Part Time / Full Time)
Description: Postmates uses technology to connect local businesses with people around the city. Our fleet receives requests through the app, and delivers anything from anywhere, 24/hrs a day. We are
Company: Postmates
Location: Tenafly
Posted on: 09/19/2019

CDL-A Flatbed Company Driver
Description: E.W. Wylie is seeking CDL-A Truck Drivers with 6 Months of OTR Experience. We provide flatbed training Benefits: Some of what you
Company: E.W. Wylie
Location: Tenafly
Posted on: 09/17/2019

Postmates Delivery Driver (Supplement Your Income)
Description: Postmates uses technology to connect local businesses with people around the city. Our fleet receives requests through the app, and delivers anything from anywhere, 24/hrs a day. We are
Company: Postmates
Location: Tenafly
Posted on: 09/19/2019

Manicurist
Description: Job Description:WHO WE ARE Glamsquad-Beauty Pro, client and corporate team-is a community of beauty enthusiasts. We deliver on-demand beauty services to clients, empowering them to experience beauty on (more...)
Company: GLAMSQUAD
Location: Tenafly
Posted on: 09/20/2019

Log In or Create An Account

Get the latest New Jersey jobs by following @recnetNJ on Twitter!

Tenafly RSS job feeds