Service Desk Technician

Company: West Nyack - THQ
Location: West Nyack
Posted on: November 18, 2023

Job Description:

OverviewThe Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. We are the largest non-governmental provider of social services in America and every year, we help over 30 million Americans overcome poverty, homelessness, addiction, economic hardships, loneliness, and exploitation through a wide range of programs and services. The Eastern Territorial Headquarters, based in West Nyack, NY has 3 openings for a Service Desk Technician. Reporting to the Service Desk Supervisor, the Technician will be responsible for providing technical assistance and support for end-users and systems (hardware and software), resolving IT issues, and ensuring the smooth operation of The Salvation Army IT systems. This involves in-depth troubleshooting, analyzing system logs, and utilizing advanced diagnostic tools. This position requires exceptional customer service, communication and organizational skills, a strong working knowledge of PC's, Mac's, mobile devices, and related peripherals with keen attention to detail and the ability to prioritize responsibilities. This is an onsite position, requiring approximately 35 hours of work per week and may be eligible for a hybrid work arrangement. ResponsibilitiesPIe189b25714fe-25660-33267818

Keywords: West Nyack - THQ, Tenafly , Service Desk Technician, Professions , West Nyack, New Jersey